Privacy Policy

1. Introduction

Pocket Money ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

We collect information you provide directly:

• Name and contact details (email, phone number)
• Date of birth (for age verification)
• Location information (suburb, postcode)
• Profile information and photos
• Payment information
• Communications with other users

Automatically Collected Information

We automatically collect certain information when you use the Platform:

• Device information (type, operating system)
• IP address and browser type
• Usage data (pages visited, features used)
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain the Platform
• Process transactions and send related information
• Verify your identity and age
• Connect Workers with Task Posters
• Display vouch information to other users
• Send notifications about tasks, messages, and account activity
• Respond to your comments and questions
• Detect, investigate, and prevent fraudulent or illegal activities
• Improve and personalize the Platform

4. Information Sharing

We may share your information with:

• Other Users: Your profile information, vouches, and ratings are visible to other users to facilitate trust and task matching
• Service Providers: Third parties who help us operate the Platform (payment processors, hosting providers, etc.)
• Legal Requirements: When required by law or to protect our rights and the safety of users
• Parents/Guardians: For users under 18, we share account activity with the linked parent or guardian

We do not sell your personal information to third parties.

5. Children's Privacy

Our Platform is designed to be used by young people aged 13 and older with appropriate parental consent. For users under 18, we:

• Require parental consent before account creation
• Provide parents with visibility into their child's account activity
• Limit the personal information collected
• Do not share children's information with third parties for marketing

Parents may contact us to review, modify, or delete their child's information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Access controls and employee training

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the OAIC

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legal, accounting, or safety purposes even after account closure.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyse usage, and assist in our marketing efforts. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Platform.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@pocketmoney.com.au