Safety First

Your safety is our top priority. Here's how we keep everyone safe.

How We Keep You Safe

Workers are vouched for by people in your neighbourhood. You can see exactly who trusts them before you hire.

All workers under 18 require parental consent. Parents can see their child's activity and earnings.

Personal details like addresses are only shared with selected workers after you've agreed to work together.

All communication happens through our platform, keeping personal contact details private until you're ready to share.

Tell a parent or guardian before accepting any job. Let them know where you'll be and when you expect to be home.
Stay local. Only take jobs within your comfort zone - that's what the travel radius setting is for.
Meet in public first if you don't know the task poster. A quick chat at their front door is fine.
Trust your instincts. If something feels wrong, it's okay to leave or decline a job. Your safety comes first.
Keep your phone charged and with you at all times during a job.

Check vouches carefully. See if anyone you know has vouched for the worker. That personal connection matters.
Read ratings and reviews from previous jobs to understand the worker's reliability.
Start small. For a first-time worker, consider a small task to build trust before bigger jobs.
Be clear about expectations. Good communication helps everyone succeed.

Use the report button on any user profile or task to alert our team. We take all reports seriously and will investigate promptly.

In an emergency, always call 000 first.

Emergency Services

000

Kids Helpline

1800 55 1800